1. Introduction
We appreciate your interest in our company and our website. Protecting your personal data is very important to us. This Privacy Policy explains how we collect, process, and protect personal data when you visit our website or use our services.
Our data processing activities comply with the requirements of the General Data Protection Regulation (GDPR) and applicable national data protection laws.
2. Controller
DELANZ Distributionslogistik e.K.
Tempelsweg 24A
D-47918 Tönisvorst, Germany
Phone: +49 176 72490775
Email: office@delanz.de
VAT ID: DE370490317
The controller is the natural or legal person that determines the purposes and means of processing personal data.
3. Collection and Processing of Personal Data
We only collect and process personal data when it is necessary for providing our website, fulfilling a contract, or responding to inquiries. Personal data may include:
- Name
- Company name
- Address
- Email address
- Telephone number
- Technical data (IP address, device information, browser type)
We do not sell, rent, or otherwise disclose personal data to third parties unless required by law or necessary for business operations.
4. Purpose of Data Processing
We process your personal data for the following purposes:
- Providing access to our website
- Responding to customer inquiries
- Preparing quotations, fulfilling orders, and managing contracts
- Ensuring the security and stability of the website
- Statistical evaluations
- Compliance with legal obligations
Data is processed only to the extent permitted under Art. 6 GDPR.
5. Server Log Files
When you visit our website, the hosting provider automatically collects and stores information in server log files, such as:
- Browser type and version
- Operating system
- Referrer URL
- IP address (anonymized)
- Time of the server request
This data is required to ensure proper website functionality and is not merged with other data sources.
6. Contact Form and Email Contact
If you contact us via contact form or email, your inquiry and the provided personal data will be processed for the purpose of handling your request.
The legal basis for processing is Art. 6(1)(b) GDPR (pre-contractual or contractual communication).
7. Cookies
Our website may use cookies to enable certain features and improve user experience. Cookies are small text files stored on your device.
You may adjust your browser settings to block or delete cookies. However, this may affect website functionality.
8. Google Services (Analytics, Maps, etc.)
If Google services are used on this website (e.g., Analytics, Maps), data may be transferred to:
Google Ireland Limited
Gordon House, Barrow Street, Dublin 4, Ireland.
Google may process the following information:
- IP address
- Device data
- Usage behavior
Data is processed based on your consent (Art. 6(1)(a) GDPR). You may withdraw your consent at any time.
9. Third-Party Service Providers
We may use external service providers (processors) to support our business operations. These providers process personal data strictly according to our instructions and in compliance with Art. 28 GDPR.
10. Data Security
We take appropriate technical and organizational measures to protect personal data from:
- Loss
- Manipulation
- Unauthorized access
Our security measures are continuously improved based on technological developments.
11. Storage Period
We only store personal data for as long as necessary to fulfill its intended purpose or as required by law. After expiration of legal retention obligations, data is securely deleted.
12. Your Rights (Data Subject Rights)
Under the GDPR, you have the following rights:
- Right of access (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure (Art. 17 GDPR)
- Right to restriction of processing (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object (Art. 21 GDPR)
- Right to withdraw consent at any time (Art. 7 GDPR)
To exercise these rights, please contact us at:
Email: office@delanz.de
13. Right to Lodge a Complaint
If you believe your data is being processed unlawfully, you may lodge a complaint with the responsible supervisory authority:
Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen (LDI NRW)
Kavalleriestr. 2-4
40213 Düsseldorf, Germany
14. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal changes or improvements in our services. The latest version will always be published on our website.